Privacy

Last Revised: January 18, 2025

Our Revised Privacy Policy clarifies the data we collect, how we use it, and the measures we take to protect it. It also outlines your rights regarding our handling of your personal data, including managing privacy and cookie settings, accessing the information we hold about you, and deleting your account. This is in compliance with privacy laws such as the Decree No. 13/2023/ND-CP of the Government of Vietnam on Personal Data Protection (PDPD) effective since 2023, the California Consumer Privacy Act of 2018 (“CCPA”), and the General Data Protection Regulation (GDPR).

APKGo is dedicated to safeguarding online consumer privacy. We posit that enhanced personal privacy protection on the web will not only shield our users but also bolster their confidence and engagement in online activities. Our policy’s purpose is to apprise you of the information types we collect during your site visits, our potential uses for that information, any disclosures to third parties, and your rights regarding our information usage. APKGo.com endeavors to offer its visitors the myriad benefits of internet technology and an interactive, personalized experience.


Your Consent

BY UTILIZING APKGo SERVICES, INSTALLING AND/OR OPERATING ON YOUR MOBILE DEVICE OR BROWSER, ENGAGING WITH, LINKING TO, ACCESSING AND/OR UTILIZING THE APP, YOU CONSENT TO THE TERMS AND CONDITIONS OUTLINED IN THIS PRIVACY POLICY, INCLUDING THE POTENTIAL COLLECTION AND PROCESSING OF YOUR PERSONAL DATA. PLEASE NOTE: IF YOU OR, AS APPLICABLE, YOUR LEGAL GUARDIAN, DISAGREE WITH ANY TERM HEREIN, YOU MUST REFRAIN FROM INSTALLING, ACCESSING AND/OR USING THE APP, APKGo OTHER SERVICES, AND YOU ARE REQUESTED TO PROMPTLY REMOVE THE APP FROM YOUR MOBILE DEVICE OR CEASE USING OUR APP/WEBSITE VIA YOUR BROWSER AND DO NOT ENGAGE WITH, LINK TO, ACCESS OR UTILIZE ANY OF OUR SERVICES RELATED TO THE APP.


What Information We Collect and How We Collect It

Data You Provide Directly:

1. Registration details (e.g., date of birth, username, avatar, password, email address);

2. Information shared through chats, communities, or social media functions, considered part of the public domain;

3. Data provided when reporting issues with our services or app;

4. Purchase information for in-game products in the Game Store, including in-game account details like user ID and zone ID, transaction specifics such as product types and amounts, and your email address;

5. Payment-related data when purchasing our paid services, including your APKGo account information and payment details from service providers.

Data We May Collect When You Use Our Services and App:

1. Location, device type, operating system, and platform data;

2. Mobile device identifiers (e.g., unique device ID, hardware type, MAC address, IMEI, OS, device name);

3. Browser version, operating system version, page loading time, network details, device identifier information, hashed MAC address, referral source, and IP address;

4. Frequency and duration of APP visits;

5. Log files (we may automatically log anonymous visitor information, including origin site, IP address, search terms, browser type, and page viewing history);

6. Information from third-party accounts (e.g., Facebook or Google) used to access the APP, such as name, user ID, gender, location, email address, date of birth, public profile details, login information, avatar, and other usage-based data. You can manage shared information through the privacy settings provided by these third parties.


How Do We Use Your Information

We may utilize your data to:

1. Prevent fraud and crime;

2. Provide and enhance the APP and associated websites;

3. Store your usage history;

4. Offer helpdesk and support services;

5. Customize the APP for you;

6. Ensure compliance with our terms;

7. Moderate chat messages;

8. Improve the APP for analysis, reporting, and technical support;

9. Notify you of message updates or other notifications;

10. Enable social network integration;

11. Personalize your experience;

12. Send push notifications (which you can opt-out of via device settings);

13. Offer additional services and APPs of potential interest;

14. Deliver in-game products to your account;

15. Create marketing profiles with platforms like Facebook or Google;

16. Send emails regarding updates, newsletters, new features, and APPs;

17. Handle administrative tasks, such as notifying you of terms of use violations;

18. Provide paid services to your APKGo account based on payment information.


How We Store Your Information

APKGo securely stores all provided information on our servers, implementing robust technical and organizational measures to protect your personal data from unauthorized or unlawful processing, accidental loss, or damage.

APKGo retains your personal information as long as you agree to access APKGo services. If you choose to close your APKGo account, some collected data may still be kept for legal and accounting purposes. Information posted on public chats or communities will be retained until you decide to remove it. We value your contributions and will not interfere with your posts without permission.


How We Share Your Personal Information

We share information with other parties in the following cases, ensuring your data is protected and used within the scope of this Privacy Policy:

1. With merchants providing in-game products when you make purchases in the Game Store, necessary for transaction completion.

2. With regulators, law enforcement, or others when disclosure is reasonably believed to be needed to (a) comply with laws, regulations, legal processes, or governmental requests, (b) enforce terms of use, (c) detect or prevent illegal activities, (d) protect rights, property, or safety, or (e) maintain website or infrastructure security. In such cases, we may exercise or waive any legal objection or right at our discretion.

3. When you directly provide personal information to third-party providers while visiting their websites or using their services through us, their privacy policies apply.


Cookies and Web Beacons

We utilize “cookies,” small text files that uniquely identify your browser and may be sent to your computer or mobile device. They are stored on your hard drive and communicate with our servers only when you visit our websites. Cookies help us improve APKGo.vn by monitoring metrics like visitor numbers and page views, and optimizing the site for the best user experience. Your web browser likely accepts cookies by default, but you can choose to block them in your browser settings. Note that blocking cookies may affect some features’ functionality. For more information on controlling browser cookies, visit: http://www.aboutcookies.org/Default.aspx?page=1.

Please note that APKGo has no access to or control over cookies used by third-party advertisers. Learn more about our Cookies Policy.

Analytics

We use third-party information, reports, and analysis to understand usage and browsing patterns on APKGo.vn. We allow third-party analytics companies to use web beacons and cookies on APKGo.vn to collect data like search terms and user click-throughs. We use this information to improve APKGo.vn and ensure relevant content delivery. The analytics we use do not identify individual users of APKGo.vn.


Third Party Ad Networks and Social Networks

APKGo.vn expects its partners and advertisers to respect user privacy. However, third parties, including partners, advertisers, and other content providers accessible through our site, may have their own privacy and data collection policies and practices. For example, during your visit to our site, you may link to or view content created or hosted by a third party. Also, through APKGo.vn, you may be introduced to or access information, websites, advertisements, features, contests, or sweepstakes offered by other parties. APKGo.vn is not responsible for the actions or policies of such third parties. You should review the applicable privacy policies of those third parties when providing information on a feature or page operated by a third party.

While on our site, our advertisers, promotional partners, or other third parties may use cookies or other technology to identify your preferences or retrieve information about you. For example, some of our advertising is served by third parties and may include cookies that enable the advertiser to determine whether you have seen a particular advertisement before. Through features available on our site, third parties may use cookies or other technology to gather information. APKGo.vn does not control the use of this technology or the resulting information and is not responsible for any actions or policies of such third parties.

We use third-party advertising companies to serve ads when you visit our website. These companies may use non-personal information (i.e., information that does not include your name, address, email address, or telephone number) about your visits to this and other websites to provide advertisements about goods and services that may be of interest to you. To learn more about third-party advertising or to opt-out of such advertising, you can visit both the Network Advertising Initiative and the Digital Advertising Alliance.

In addition to the above, we have implemented certain “Google Analytics” features that support display advertising, including re-targeting. Visitors to APKGo.vn may opt-out of Google Analytics, customize the Google Display Network ads by using the Google Ad Preferences Manager, and learn more about how Google serves ads by viewing its Customer Ads Help Center. If you do not wish to participate in Google Analytics, you may also download the Google Analytics opt-out browser add-on.


We Protect Children’s Information

Protecting children’s information while using the internet is a priority for us. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

APKGo does not knowingly collect any Personal Identifiable Information from children under the age of 16. If you believe that your child has provided this kind of information on our website, we strongly encourage you to contact us immediately, and we will do our best to promptly remove such information from our records.


How We Protect Your Information

We are committed to protecting your personal information and maintaining its security and accuracy. APKGo implements reasonable physical, administrative, and technical safeguards to help protect your personal information from unauthorized access, use, and disclosure.


Online Privacy Policy Only

This privacy policy applies solely to our online activities and is valid for visitors to our website with regards to the information they share and/or collect in APKGo. This policy does not apply to any information collected offline or via channels other than this website.


Your Rights Access to Information

You have the right to request access to the information we have on you by contacting us at [email protected]. We will ensure to provide you with a copy of the data we process about you. To comply with your request, we may ask you to verify your identity. We will fulfill your request by sending your copy electronically. For any subsequent access requests, we may charge an administrative fee.


Information Correction & Deletion

If you believe the information we have about you is incorrect, you are welcome to contact us so that we can update it and keep your data accurate. If at any point you wish for APKGo to delete information about you, you can simply contact us at [email protected].


Restrict or Object to Processing

You have the right to restrict or object to APKGo’s processing of your personal data under certain conditions. You can do so by contacting us at [email protected].


Transfer Your Data to Another Entity

You have the right to request APKGo to transfer the data we collected about you to another entity, or directly to you, under certain conditions. You can do so by contacting us at [email protected].


Changes in Privacy Policy

APKGo.vn reserves the right to change or update this Privacy Policy at any time by posting a notice on the Site explaining that we are changing our Privacy Policy.


Contacting Us

We welcome your feedback and thank you for using APKGo! If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us through email at [email protected].